99.5% Uptime Guarantee
It's very important these days to be able to rely on your hosting provider to keep your website up and running. We all know that when your website is down, you're losing customers and sales - if they can't see your site, they can't buy.
That's why we believe it's important to offer a 99.5% Uptime Guarantee. If the server's uptime falls below this for the complete month, we will credit you that month's charges. That's right - we'll give you a month's free hosting.
Simply send us an email (within 30 days of the relevant month) requesting your credit, and we'll take care of it for you.
Our servers are state of the art Intel Dual XEON Dual Core processors, 8 GB DDRII RAM (Burstable), Hot-Swappable SCSI hard drives configured in RAID 10. They are located in the PIPE Networks Brisbane Datacenter for maximum performance. Reliability, extreme uptime and top quality support is our focus and obsession. The winning combination of Intel Dual XEON Dual Core processers and the Brisbane based Datacenter, gives your sites the edge, by delivering incredible speed and superior performance.
We work very hard at making our servers run as smoothly as possible, and our technicians keep an eagle eye on them 24 hours a day!
Island Hosting will not be held liable for the loss of profits (either actual or potential) or anticipated sales due to any server downtime.